Privacy Policy

Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Business name
• Email address
• Phone number
• Website and social media information
• Project details and creative preferences
• Logos, brand assets, product images, photographs, videos, audio recordings, and other materials you provide for a project
• Payment and transaction information

Our website may also collect limited technical information such as browser type, device information, IP address, and website usage data through standard website technologies or analytics tools.

How We Use Your Information

We may use your information to:

• Respond to inquiries and communicate with you
• Prepare proposals, quotes, and project recommendations
• Create and deliver requested creative services
• Process payments
• Manage our client relationship
• Improve our services and website
• Maintain business and transaction records
• Comply with applicable legal requirements

Client Images, Voice Recordings & Creative Assets

Some PixAI services may require clients to provide photographs, videos, voice recordings, product images, logos, or other reference materials.

These materials may be used to create AI-generated or AI-assisted content specifically for your project.

By providing these materials, you confirm that you have the necessary rights, permissions, and authority to provide them to PixAI and authorize their use for the agreed project.

We will not knowingly create a digital clone or voice clone of another person without appropriate authorization.

AI Tools & Third-Party Services

PixAI may use third-party artificial intelligence platforms, creative software, cloud services, payment processors, website providers, and other technology providers to perform our services.

Information or project materials necessary to complete your project may therefore be processed through third-party services. Those providers operate under their own privacy policies and terms.

We aim to share only information reasonably necessary to provide the requested services.

How We Protect Your Information

We take reasonable administrative and technical measures to protect information in our possession. However, no online system or method of electronic storage can be guaranteed to be completely secure.

Sharing Your Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, process payments, provide creative services, comply with legal obligations, or protect our rights.

Portfolio & Promotional Use

Client work will only be displayed in PixAI’s portfolio, website, social media, case studies, advertising, or other promotional materials when permitted under the applicable project agreement or with the client’s authorization.

Data Retention

We may retain project files, communications, transaction records, and related business information for as long as reasonably necessary for business, legal, accounting, or project-management purposes.

Clients may request deletion of eligible personal information or project materials by contacting us. Certain records may need to be retained where required for legitimate business or legal purposes.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and legitimate business recordkeeping needs.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

PixAI AI Solutions
Email: hello@pixaiaisolutions.com
Tacoma, Washington, USA